Ordering & Payment Help


What kind of payment do you accept?

We accept Visa, MasterCard, American Express, Discover credit cards and Apple Pay.


Do you accept International Order?

Yes, we accept order deliver to address outside of United States.


What about Sales Tax?

We collect Maine sales tax on all orders shipped to addresses in Maine. Residents in other states or outside of U.S. are responsible for complying with local tax laws, custom clearance and duty charge.


Can I change my order?

We don't currently support adding to or removing items from an existing order.


Can I cancel my order?

To cancel your order, send your request  by email to sales@lavennzooi.com within 24 hours upon placing your order. If we haven't process your order, we will accept your cancellation request and issue a refund. If your order has been processed, we do not accept order cancellation.